Privacy Policy

This privacy notice governs the processing of personal data by Operadora Villa Los Sauces, S. A. de C. V. (Econo Express Hotel Metepec), under the terms provided by the Federal Law on Protection of Personal Data Held by Private Parties (the Law or LFPDPPP) and by the regulatory and/or administrative provisions derived from or related to the Law.

I. Information Collected and Mechanisms for Collection

  Econo Express Hotel Metepec processes your personal data, that is, information that can reasonably identify you, and which may be contained in various documents, whether printed or in data messages and/or video recordings. The personal data that is collected and/or processed includes, among others, your full name; home, work, or tax address; personal or work email address; personal or work phone number; professional information; or other similar and/or digital data that allow Econo Express Hotel Metepec to operate and fulfill its commercial, administrative, and labor obligations.

  Personal data is collected through: i) the use of email; ii) telephone communication with our authorized personnel; iii) the voluntary provision of information and personal data in interviews with authorized personnel of Econo Express Hotel Metepec; iv) completion of printed or digital forms; v) the use of electronic video recording devices; and vi) the use of public access sources and other sources available on the market.

II. Purposes of Processing

  In the field of customer services, the main purposes for processing personal data are:

1. Integrate and keep a customer database updated;
2. Confirm the identity of the customer and/or their legal representative;
3. Comply with applicable legal requirements;
4. Provide information on: conditions, policies, and provisions for contracting and using services and facilities; payment methods; service fees and modalities;
5. Send promotional material from Operadora Villa los Sauces, S. A. de C. V., and the Econo Express Hotel Metepec brand;
6. Manage guest check-in and check-out;
7. Monitor and control physical and logical access to hotel facilities;
8. Manage food services, room service, housekeeping and maintenance services, and telephone assistance, among others.
9. Manage security;
10. Prepare internal statistics indicating the most appreciated services and products by customers;
11. Manage charges and collections via bank cards, credit, and cash;
12. Send invoices;

  In the field of suppliers, the main purposes for processing personal data are:

1. Supplier management: including their selection and hiring process, management of contracting or purchase order requests;
2. Reception and payment of invoices and/or fee receipts, and
3. Any other activity of a similar nature to those previously described.

  In the labor field, the main purposes for processing personal data are:

1. Personnel selection, recruitment, and hiring;
2. Management of employee benefits;
3. Payroll payment;
4. Payment of wages, taxes, and employee contributions;
5. Payment of employer contributions and obligations;
6. Training management;
7. Control of physical and logical access to facilities and IT assets;
8. Internal control over personnel and assigned resources, and
9. Any other activity of a similar nature to those previously described.

III. Data Transfers

  Operadora Villa los Sauces, S. A. de C. V. informs you that in order to fulfill its commercial obligations, including service provision to its clients, supplier contracting, and to comply with its labor obligations, Econo Express Hotel Metepec has entered or will enter into various contracts with suppliers located both nationally and internationally, to provide different services that allow Econo Express Hotel Metepec to carry out its activities in Mexico, with the understanding that these suppliers are obligated to maintain the confidentiality of the provided personal data and to observe the Privacy Notices of Econo Express Hotel Metepec.

IV. Measures to Protect Personal Data

  Personal data processed by Econo Express Hotel Metepec is protected by appropriate administrative, technical, and physical security measures against damage, loss, alteration, destruction, or unauthorized use, access, or processing, in accordance with the provisions of the LFPDPPP and related administrative regulations. All personal data stored in electronic format is kept in confidential and secure databases.

V. Means to Exercise ARCO Rights

  To exercise ARCO Rights, the Data Subject or their representative may submit to Econo Express Hotel Metepec a request for access, rectification, cancellation, or opposition to the processing of data through the different means we provide:

  To access the request forms we have made available to you, as well as the documents you must attach to them, please request them via email at: recepcion@econoexpressmetepec.com

VI. Data Protection Department

  For any inquiries regarding the protection of your personal data, please contact the Personal Data Protection Department at: Av. Tecnológico Nte. N.1249, Col. Francisco I. Madero, CP 52170 Metepec, Estado de México Tel: (722) 271-20-60.

VII. Changes to the Privacy Notices

  Econo Express Hotel Metepec may modify its privacy notice in order to implement improvements, incorporate new measures provided by the Law and other normative provisions, for which reason we suggest you regularly review its content.

VIII. Expression of Consent

  Econo Express Hotel Metepec and its representative, HOLDER OF THE PERSONAL DATA, expressly declare acceptance without any reservation or limitation of the content of this Privacy Notice through the handwritten signature of this document. Likewise, completing printed or electronic forms implies our full and express acceptance of this Privacy Notice and any modifications and/or updates thereof, and we accept that Operadora Villa los Sauces, S. A. de C. V., its affiliates, subsidiaries, and suppliers, located in Mexico and abroad, process my personal data under the terms and conditions of this Privacy Notice.

X. Privacy Notice Updates
Last review: January 28, 2025.